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AT THÉÂTRE DE LA VILLE
AT THÉÂTRE DES ABBESSES
 
Theater
Dance
Music
World music

September 2014

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online booking general conditions


Click here to read online booking procedures.

Théâtre de la Ville reserves the right to restrict ticket sales by internet for some of its programs.

Individual booking

Ticket collection:

Tickets sent by mail
For subscription made 7 or more days prior to the first performance date, tickets are automatically sent by regular mail, without any extra charge.

Exceptions :

  • If the order includes one or more individual youth rate tickets, the whole ticket order is to be collected at the theatre box office, half an hour before performance time; proof of identity is required for all individual youth rate tickets.
  • If the address entered in contact details is not in France, the whole ticket order is to be collected at the theatre box office, half an hour before performance time.


Théâtre de la Ville cannot be held responsible for the loss, theft or bad routing of the tickets.
No complaint will be accepted after performance date.

Ticket collection at the theatre box office


For subscription made 7 days under the first performance date, tickets have to be collected at theatre box office, in the name entered in contact details, half an hour before performance time.

  • If the order includes one or more individual youth rate tickets, the whole ticket order is to be collected at the theatre box office, half an hour before performance time; proof of identity is required for delivery of tickets at an individual youth rate.
    Warning : Individual youth rate tickets can be collected only upon presentation of proper identification (under 30-s). Without such documentation, the payment of the difference between the full rate and the youth rate will be required.
  •  If the address entered in contact details is not in France, the whole ticket order is to be collected at the theatre box office, half an hour before performance time.



Admission and conditions of use of the tickets:

Condition of use of the tickets


No cancellation by the client can be accepted after payment.

Tickets cannot be exchanged or refunded, except in the event of cancellation of performance.

Resale of the tickets is strictly prohibited.
No ticket duplicate will be delivered.
Tickets with preferential rates are strictly personal.

Admission terms to venues

Performances will begin on schedule. To reach their seats, latecomers must follow the indications of ushers. Numbered seat location is not guaranteed past curtain time.
Warning : for artistic reasons on some performances, it may be impossible to admit latecomers.
Children under 3 years of age are not allowed for performances, unless these are specially intended for them.
No hazardous object will be accepted in the venues.
It is forbidden to smoke.
It is forbidden to photograph, film, record and use cellular telephones

Modes of payment, safety and confidentiality:

Online booking fee : 1€ whatever the quantity of purchased tickets.

Accepted Mode of payment
by bank card only:
– CB
– Visa
– MasterCard
Payment is carried out in accordance with the general conditions of the PAYBOX payment system.
All information is protected and ciphered before transmission to the treatment centre. This safety is ensured by SSL protocol.
A confirmation e-mail containing the payment ticket is systematically sent to the customer.

Safety operations
An SSL server ensures the reliability of the E-trade by ciphering all personal data which is essential to treat the orders (addresses, e-mail, bank account, etc.) at the moment of their entry. When transfers are made via Internet, this data is impossible to read.

Confidentiality

In compliance with law n°78-17 of January 6, 1978, relating to data processing, the confidential data transmitted during ordering procedure is exclusively intended for our internal services.
Such data will not be sold, marketed or leased to third parties.

Complaints:

Within the limits of preceding provisions, any complaint will have to be addressed by post  to the public relations service:

    Théâtre de la Ville
    Service des relations avec le public
    16 quai de Gesvres
    75180 Paris Cedex 04

    contact

Along the season, distribution and performance dates can be modified.




 



Théâtre de la Ville
directeur Emmanuel Demarcy-Mota
16 quai de Gesvres 75180 Paris Cedex 04
2 place du Châtelet 75004 Paris
tél. adm. 01 48 87 54 42

9220 Association déclarée
identifiant SIREN 775 661 721
identifiant SIRET du siège 775 661 721 00024

entrepreneur de spectacles:
Licence 1 : 1-1051016
Licence 2 : 2-1051017
Licence 3 : 3-1051015
mentions légales   credits : Atelier 144