PREAMBULE

Théâtre de la Ville – Sarah Bernhardt and Abbesses – is a public venue open to everyone, dedicated to artistic creation, transmission, and shared experience.
It operates within a public service mission founded on accessibility, freedom of creation, and respect for works, artists, and audiences.

Each spectator is welcomed in accordance with these principles. This Charter sets out the essential rules ensuring the smooth running of performances, the safety of everyone, and the quality of the collective experience.

Access to the auditoriums and attendance at performances implies full acceptance of this Cer, as well as of Théâtre de la Ville’s General Terms and Conditions of Sale.

CONDUCT DURING THE PERFORMANCE

• Silence, attentive listening, and discretion are required throughout the performance.

• The use of mobile phones, cameras, recording devices, or any form of recording equipment is strictly prohibited.

• Any behavior likely to disrupt the performance (talking, inappropriate gestures or movements, consumption of food or drinks, use of luminous devices, etc.) is prohibited.

• Théâtre de la Ville staff are authorized to intervene and, where appropriate, to ask any person who does not comply with these rules to leave the auditorium, without any possibility of refund.

RESPECT FOR STAFF, ARTISTS, AND OTHER SPECTATORS

• The smooth running of performances relies on mutual trust and respect between audiences, artists, and all staff members

• Any insulting, aggressive, threatening, or discriminatory behavior toward anyone is strictly prohibited.

• Such conduct will result in immediate removal from the auditorium and may lead to notification of the competent authorities.

SAFETY AND INTEGRITY OF THE PREMISES

• For safety reasons, and in accordance with regulations applicable to public venues, the introduction of any dangerous or prohibited objects is strictly forbidden.

• Safety instructions and staff directions must be followed at all times.

• Any damage caused to buildings, equipment, or installations may result in invoicing and legal action.

POWER OF EXCLUSION, REFUSAL OF ACCESS, AND SANCTIONS

In order to ensure the safety of the public and staff and the proper conduct of performances, the Management of Théâtre de la Ville exercises internal policing authority, in accordance with Article L.613-3 of the French Internal Security Code.

FAILURE TO COMPLY WITH THIS CHARTER MAY RESULT, UNDER THE CONDITIONS SET OUT IN THE GENERAL TERMS AND CONDITIONS OF SALE, IN :

• refusal of entry to the venue; • immediate expulsion, including during a performance, without refund ; • temporary suspension or permanent ban from the auditoriums; • temporary or permanent prohibition on purchasing tickets; • administrative or criminal penalties in the event of unlawful conduct.

SUCH MEASURES MAY BE TAKEN IN PARTICULAR IN CASES OF:
• serious disruption of a performance, • threats or assaults against staff or spectators, • dangerous or discriminatory behavior, damage to equipment, • serious or repeated violations of admission and safety rules.

The duration and nature of these measures are determined in proportion to the seriousness of the established facts.

INCIDENT MANAGEMENT AND PERSONAL DATA

Any incident may be subject to a report or internal record drawn up by authorized staff.
Lnformation strictly necessary for managing the incident and preventing future disturbances may be retained in compliance with applicable personal data protection regulations (GDPR).

DATA ARE:

• limited to what is necessary,
• kept for a proportionate period,
• accessible only to authorized persons.

THE SPIRIT OF THÉÂTRE DE LA VILLE

Théâtre de la Ville is a space for artistic freedom, encounter, and attentive listening, founded on respect for works, artists, and audiences.
Observance of this Charter guarantees everyone a high-quality artistic experience and harmonious coexistence.